A non-functioning IGET Bar can be frustrating, especially when you’re expecting a smooth, consistent experience. As a leading disposable vape brand, IGET devices are known for their reliability, but occasional issues can arise due to shipping, storage, or simple user error.
Below is a systematic guide to diagnose and potentially fix the most common reasons your IGET Bar might not be working.
Step 1: Perform a Basic Check
First, eliminate the simplest possibilities.
Remove the Rubber/Silicone Stoppers: Every new IGET Bar has small rubber plugs at the mouthpiece and sometimes at the base. Forgetting to remove these is the #1 cause of “device not working.” Pull them off completely.
Check the Battery: If the device has been stored for a long time or exposed to extreme cold, the battery may be dormant. Gently tap the device against your palm a few times. Sometimes, devices from colder warehouses may need a moment to warm to room temperature to function.
Ensure It’s Activated: Most disposables are draw-activated. Ensure you are taking a firm, direct inhale from the mouthpiece—not a soft or tentative puff.
Step 2: Diagnose Common Issues & Solutions
| Problem & Likely Cause | Immediate Solution | Prevention for Next Time |
|---|---|---|
| No vapour, no light.• Airflow sensor blocked by e-liquid (often from accidental tipping or temperature changes).• Battery is completely dead. | 1. Flick the device downward (mouthpiece facing down) several times with force, as if shaking down a thermometer. This can dislodge liquid from the sensor.2. Blow sharply into the mouthpiece or the bottom airflow holes to clear the sensor.3. If rechargeable (e.g., IGET Bar Plus), try charging it. | Store your device upright in a cool, dry place. Avoid leaving it in hot cars or direct sunlight. |
| Burnt taste.• The wick is dry. This happens when the e-liquid is depleted, or the device is used too frequently without allowing the wick to re-saturate. | Stop using it immediately. A burnt coil cannot be fixed. If the device is new and tastes burnt, it may be a faulty unit. | Between puffs, allow 30-60 seconds for the cotton wick to reabsorb liquid. |
| Weak vapour or flavour.• Battery is low.• Device is near the end of its life. | For rechargeable models, plug it in. For non-rechargeable, the device is likely nearing its natural end. | N/A – this is normal device depletion. |
| Leaking or gurgling.• Capacity has flooded the coil and airflow channel. Often caused by significant temperature/pressure changes. | Shake out excess liquid (mouthpiece down) onto a tissue. Blow through the mouthpiece gently to clear the central tube. Wipe the mouthpiece clean. | Keep the device at a stable temperature. Avoid flying with it or leaving it in extreme cold. |
| Flashing light when inhaling.• Short-circuit protection triggered by a flooded coil.• Battery is critically low. | Follow the steps for “No vapour” to clear a potential flood. If rechargeable, charge it. If the light continues to flash, the device is likely faulty. | Ensure the device and your hands are dry when handling. |
Critical Safety Note: Do NOT Attempt to Charge Non-Rechargeable Models
Standard IGET Bar (non-Plus) models are NOT designed to be recharged. Attempting to open or charge them can damage the battery, cause leakage, or create a safety hazard. If it’s dead, please dispose of it responsibly.
Step 3: It Might Be a Faulty Unit – Here’s What to Do
Even with stringent quality control, a small percentage of any mass-produced electronic product can be defective. If you’ve tried all troubleshooting steps and your brand new IGET Bar is unresponsive, it’s likely a factory fault.
This is where buying from an authorised, trustworthy retailer is crucial.
At iGetBaroz, we stand behind every product we sell because we source directly from official distributors. If you received a defective device from us:
Contact our customer support team immediately with your order number.
We have clear, fair policies to handle such rare cases, often offering a replacement or store credit, subject to our terms and conditions.
Purchasing from unofficial stalls, social media sellers, or unknown websites drastically increases the risk of receiving outdated, improperly stored, or even counterfeit products that fail prematurely.
Summary: Quick Checklist
✅ Remove all rubber stoppers.
✅ Flick and blow to clear the airflow sensor.
✅ Ensure it’s at room temperature.
✅ Check if it’s a rechargeable model that needs power.
✅ If it’s new and dead after all steps, contact your retailer.
By following this guide, you can solve most common issues in under a minute. If the problem persists, a genuine retailer like iGetBaroz will be your best ally in resolving it. For more insights on device care and authentic products, visit our resource hub or check out community discussions on platforms like YouTube.