You can easily view your sales receipt (order confirmation) in the following ways:

📧 1. Check Your Email

Right after you place an order, we send a sales receipt / order confirmation to the email address you used at checkout.
Please check your inbox (and sometimes the spam/junk folder) for an email from:
info@igetbaroz.com

👤 2. Log Into Your Account

If you checked out as a registered user:

• Go to our website: https://igetbaroz.com

• Log in to "My Account"

• Click on "Orders"

• Select the relevant order — you’ll find the full receipt/invoice there, and you can also download or print it.

🧾 3. Guest Checkout?

If you checked out as a guest and didn’t create an account, your receipt was sent to your email immediately after purchase.
👉 Tip: Be sure to save that email for future reference — it contains your order details and tracking info.

📞 Need help?

If you can’t find your receipt, just contact us:
📧 info@igetbaroz.com
📱 WhatsApp: +61 422 779 432

We’ll resend it to you in no time!

We’re sorry to hear you’re not completely satisfied — but don’t worry, we’re here to help!
Here’s how you can return an item to IgetBaroz - Iget Vape:

🔁 Step-by-Step Return Process

1. Check the return conditions

Before returning anything, please make sure your item meets our return eligibility:

• Unused, in original condition

• Original packaging undamaged

• Warranty seal intact

• Requested within 7 days of delivery

👉 Full return conditions here: [Link to your Refund Policy page]

2. Contact us first

Please do not send the item back without contacting us.
Reach out to us with your order number and reason for return:

📧 Email: info@igetbaroz.com
📱 WhatsApp: +61 422 779 432

We’ll respond within 1 business day with return instructions.

3. Pack the item securely

Once we confirm your return is eligible:

• Pack the item carefully in its original packaging

• Include any accessories, manuals, or freebies that came with it

• Please take a photo of the product and shipping label before sending — this helps protect you in case anything goes missing in transit

4. Ship it back

You’ll be responsible for the cost of return shipping.
We recommend using a trackable shipping service, as we can’t guarantee receipt of items sent without tracking.

📦 Ship to:
IgetBaroz Returns
22 Abercarn Ave
Craigieburn VIC 3064
Australia

5. Inspection & refund/exchange

Once we receive and inspect your return:

• We’ll notify you via email

• If approved, your refund will be processed to your original payment method within 1–6 business days

• If you requested an exchange, we’ll guide you through the next steps

❓ Still have questions?

We’re happy to help — just give us a shout:
📧 info@igetbaroz.com
📱 WhatsApp: +61 422 779 432

Thanks for choosing IgetBaroz — we’ve got your back!

Great question! We know it can be frustrating when something you want is out of stock — but don’t give up just yet!

🔄 Do we restock items?

Yes, we regularly restock popular items.
If a product is shown as “Out of Stock”, it may be temporarily unavailable — but we often receive new shipments, especially for bestsellers like IGET and ALIBARBAR products.

📬 How to stay updated

1. Use the “Email Me When Available” option

On the product page, click the “Email me when back in stock” button (if available). We’ll notify you the moment it’s available again.

2. Follow us or check back

• New stock usually arrives within 1–2 weeks

• You can also check our homepage or New Arrivals section regularly

3. Contact us directly

If there’s a specific item you’re after, feel free to reach out — we can give you a rough estimate of when it might be back:

📧 info@igetbaroz.com
📱 WhatsApp: +61 422 779 432

⚠️ A quick note

Some items may be discontinued by the manufacturer. If that’s the case, we’ll remove the listing or mark it as “No Longer Available.” But if it’s just a stock delay, we’ll do our best to bring it back for you.

Thanks for shopping with IgetBaroz — we appreciate your patience and support!

Great news — we ship all across Australia!

Whether you're in a capital city or a regional town, we’ll get your order to you.

📦 We ship to:

• ✅ All Australian states & territories: NSW, VIC, QLD, SA, WA, TAS, NT, ACT

• ✅ Residential and business addresses

• ✅ PO Boxes & Parcel Lockes — as long as they’re within Australia and accepted by our shipping carrier

🚫 Where we DON’T ship:

• ❌ International addresses — we currently only ship within Australia

• ❌ Some remote or restricted areas may incur longer delivery times — but we’ll always let you know if that applies to your order

📍 Not sure if we deliver to your area?

Just pop your address in at checkout — our system will confirm instantly if we can deliver there.

Or feel free to reach out:
📧 info@igetbaroz.com
📱 WhatsApp: +61 422 779 432

We’ll make sure your vape gear gets to you, no matter where you are in Australia!