Frustrated that your IGET Bar Plus isn’t working when you need it most? As one of Australia’s top-selling disposable vapes, the IGET Bar Plus is built for reliability—but even premium devices can hit snags, especially in our harsh Aussie climate (think scorching summer car dashboards, humid Queensland days, or dusty outback pockets). If you purchased your device from iGetBaroz (Australia’s trusted authorised retailer for IGET products), you’re covered by genuine warranties and fast support. Below, we break down the most common causes, step-by-step fixes, and how to avoid these issues long-term.
1. Common Causes & Quick Fixes
A. Battery Depletion (Most Common)
What’s happening: Disposable vapes like the IGET Bar Plus have non-rechargeable batteries, and once drained, they won’t activate. Some users miss subtle signs: the LED indicator may not light up, or the draw will produce no vapour at all. In hot Aussie summers, battery life can deplete faster than advertised (we’ve tested this in 35°C Melbourne days—battery life dropped by 10% compared to cooler conditions).
Fix: If the device shows no signs of life after 5-10 firm draws, it’s likely dead. Dispose of it properly: Australia’s strict waste rules ban vapes in regular bins. Most major cities (Sydney, Brisbane, Perth) have dedicated vape recycling bins at council facilities, and iGetBaroz accepts old devices for recycling at their Melbourne warehouse.
B. Activation Failure (Draw Sensor Stuck)
What’s happening: The IGET Bar Plus uses draw-activated technology, but the sensor can get stuck due to cold temperatures (common in Tasmania or alpine areas), e-liquid buildup, or debris from pockets/bags. Many Canberra vapers have reported this issue after leaving their device in a cold car overnight.
Fix:
Gently tap the device against your palm to dislodge any internal blockages.
Warm it up slightly (hold it in your hand for 5 minutes or place it in a pocket close to your body—never use a hair dryer or direct heat, which can damage the e-liquid).
Blow firmly through the airflow holes (not the mouthpiece) to clear any dust or e-liquid residue blocking the sensor.
C. Clogged Airflow or Coil
What’s happening: Clogs are a top complaint for Aussie vapers, especially in humid coastal areas where e-liquid can thicken, or after carrying the device in a dusty pocket (like when grabbing a coffee from the local servo). A clog will restrict vapour production or make the draw feel tight and unresponsive.
Fix:
Remove any visible debris from the airflow holes with a clean, dry toothbrush or a small pin (be careful not to poke too deep—you don’t want to damage the coil).
Blow firmly through the mouthpiece while covering the airflow holes to push buildup out of the coil.
If the clog persists, leave the device upright for 15-20 minutes to let e-liquid settle back into the reservoir.
D. Leakage Blocking the Sensor
What’s happening: Rarely, e-liquid can leak into the device’s internal sensor or battery compartment, especially if you’ve dropped the device or stored it upside down. This short-circuits the activation mechanism.
Fix:
Wipe the entire device down with a dry, lint-free cloth (avoid paper towels, which leave residue).
Place the device upright in a cool, dry spot for 30 minutes to let any leaked e-liquid evaporate.
If it still doesn’t work, the internal components may be damaged—this is a good time to contact support.
E. Counterfeit Product (Critical Red Flag)
What’s happening: Australia’s vape market is flooded with counterfeit IGET Bar Plus devices, which are made with substandard components that fail quickly. Fake products often have misspelt branding, flimsy packaging, or off-tasting vapour. Many Perth users have reported buying fakes from unauthorised online sellers or local markets.
Fix:
Verify authenticity: Genuine IGET Bar Plus devices have a unique QR code on the packaging—scan it to confirm via IGET’s official website.
If you bought a counterfeit, dispose of it immediately (fake batteries can pose fire risks). For future purchases, only buy from authorised retailers like iGetBaroz, which sources directly from IGET’s manufacturers to guarantee 100% authentic products.
F. Manufacturing Defect (Rare)
What’s happening: IGET has strict quality control, but rare manufacturing defects (like a faulty coil or dead-on-arrival battery) do occur. Based on user feedback to iGetBaroz, less than 1% of devices have this issue.
Fix: If you’ve tried all troubleshooting steps and your device is still non-functional, reach out to the retailer you bought it from. iGetBaroz offers a 7-day replacement guarantee for defective genuine products—most metro Australian users receive a replacement within 24 hours of submitting their order confirmation.
2. Step-by-Step Troubleshooting Checklist
Follow these steps in order to diagnose the issue fast:
Check for battery life: Take 5-10 firm draws. If no vapour or LED light appears, the battery is likely dead.
Warm and tap the device: If in a cold environment, warm it up and tap to dislodge sensor blockages.
Clear airflow holes: Remove debris with a pin or blow through airflow vents.
Check for leakage: Wipe down and air-dry the device if e-liquid has leaked.
Verify authenticity: Scan the QR code to rule out a counterfeit.
Contact support: If all steps fail, reach out to your retailer for a replacement.
3. Preventative Tips for Aussie Vapers
To avoid future issues with your IGET Bar Plus:
Store correctly: Keep it in a cool, dry place—never leave it in direct sunlight (like a car dashboard) or humid areas (bathrooms).
Buy authentic: Stick to authorised retailers like iGetBaroz to avoid counterfeits.
Handle with care: Don’t drop the device or store it upside down, which can cause leakage.
Clean regularly: Wipe the airflow holes and mouthpiece with a dry cloth every few days to prevent dust buildup.
4. When to Contact iGetBaroz Support
If you’ve exhausted all troubleshooting steps and your genuine IGET Bar Plus is still non-working, iGetBaroz’s customer support team is ready to help. Aussie users can reach out via live chat (available 9am-5pm AEST, Monday-Friday) or email, with most queries resolved within 2 hours. For more tips on maintaining your IGET devices, check out iGetBaroz’s YouTube channel (open in new window) for video tutorials and user stories.
Remember: Most issues with your IGET Bar Plus are easy to fix with a few quick steps—but counterfeit products are a major culprit. By choosing a trusted retailer like iGetBaroz, you’re not just getting a great vape—you’re getting peace of mind.